WestJet is the second largest Canadian airline, and it is likely you are a customer of the airline. The airline values its customers highly. That is why there are various channels of communication for the customers so that getting in touch with the airline is convenient and easy. You can use the WestJet phone number, live chat option, or send an email to get a hold of the airline, whether you have to make a reservation, request a refund, or share your feedback. 

Different ways to get a hold of WestJet

Via the phone number:

The quickest way to get a hold of WestJet is by calling. You can use the customer service number 1 888 937-8538 to speak to a WestJet customer service agent. The customer service number is available 24 hours a day and 7 days a week, year-round.

Via the official website:

The official website is user-friendly, and it can be used to contact the customer service team. You can follow the steps below.

• Go to the homepage - WestJet.com
• You have to click “Contact Us.”
• A new page will open with various options to contact the airline.

Via Email Address:

You can send an email to the airline and speak to a customer service agent to request a call. It is one of the best ways to contact the WestJet customer service team and keep track of the conversation.

Via Live chat:

You can use the option to live chat with a customer service agent and get a hold of WestJet. You can choose to schedule a callback at your convenience. You will get an instant reply, that is the reason chatting is preferred by most people.

How long is the hold time for WestJet?

The duration of the hold time at WestJet solely depends on the traffic the airline is getting on the customer service number. A large airline like WestJet receives hundreds of calls in a day. The average hold time is 10-15 minutes, but it can stretch to a couple of hours on end. It can be frustrating when you catch WestJet on hold times, as no one likes to wait on a call for too long without a solution. You can find the tips to skip WestJet’s hold time below.

Tips to skip the hold time

• You can request a call back from the airline rather than waiting on hold. You will get to speak to an agent at your convenience without waiting for too long.
• Call during non-peak hours when the traffic on the customer service number is less as compared to the peak hours. If you call and WestJet on hold is for too long, you can choose to disconnect the call to try at a different time.
• One can try to speak to a customer service representative by an alternate way to contact the airline. You can send an email requesting a call from the airline.

This information will be useful when you want to get a hold of WestJet and skip the wait time. For any other help, visit the official website WestJet.com.