10 Technologies Small Business Owners SHOULD Consider Using Today - 6 minutes read



Advanced technology has invaded almost every facet of modern-day life. Changing everything from what we learned to what we’re implementing now. Using technologies for small businesses can simplify and streamline various operations. Saving you time, energy, and money. In this piece let’s look at the technologies small business owners should consider using today.


Small businesses that are adapting to digital advancement earn twice as much revenue per employee and have greater rates of revenue growth. Whether you run a flower shop or work as a freelancer, the use of these gadgets can help you stand out in this edge-cutting market.


Data Security Solutions


Data security tools are still one of the top technologies for small businesses in today’s world of malware and breaches. Digital advancements make life easier but it also invites new threats. Data security is a serious concern for any business owner. Being a small business owner you should always ensure that sensitive company data - employee social security numbers, passwords, and banking information, is protected. You should also safeguard customer sensitive data like their payment details. Data security tools protect your integrity from digital attacks.


CRM


Whatever type of business you own, its success relies on customers. To maintain a sincere relationship with your customers, you can use Customer Relationship Management tools. You need to generate more leads and convert them into paying customers to make a profit.


A CRM is cloud-based software that helps you in managing your business’s relationship with existing customers and potential leads. Small business owners should consider using CRM to improve lead conversion and growth and decrease marketing costs. There are various tools available in the market that suit best your business depending on the size, type, niche, and market price of it. CRMs can help you build effective marketing strategies based on your customer preferences and behavior.


HR Software


Technologies for small businesses include using HR software to get help with administrative functions. HR software makes tracking your employees' attendances, leaves, training, and performance super easy and allows you to take informed decisions at the time of retaining your employees.


Artificial Intelligence


Artificial intelligence and machine learning are still hot topics when it comes to technologies that small businesses should consider using. Artificial intelligence is nothing but making your daily life experiences smarter and it’s helping businesses to serve the best to their customers. Artificial intelligence helps automate monotonous tasks and improve the time usage of performing complicated tasks. Benefits of artificial intelligence that will motivate you to incorporate it into your business.


  • Leverage The Benefits of Intelligent CRM
  • Reduce Repetitive Work
  • Ace Digital Marketing
  • Track Customer Experience
  • Transform Human Resources


Blockchain


The technology that makes Bitcoin transactions independently verifiable is now coming to other businesses. Blockchain is a shared network - spread across public and private computers that are storing real-time records of transactions. Because the technology is spread over a vast network the transitions work much faster than normal bank transactions. 


It’s very easy to see why small business owners should consider using this today. This technology is disrupting the whole financial industry. Experts also expect to see blockchain technology in education, insurance companies, medical, and retail. Blockchain technology can help small businesses resolve multiple risks. It creates a self-reliant business infrastructure and eliminates the high cost of installing quality security measures. 


Smart Payment


It stands to reason that consumers who shop online are more likely to want to pay online as well. Payment processing is a critical function to manage all industries. As a small business owner, you want it to be as easy as possible to accept diverse payments from your customers. This spares their time and boosts your business. Having a payment processing system let your customers know that you’re prioritizing their convenience by accommodating diverse payment options. The more convenience you offer your customers the happier they will be. 


Chatbots


Staying abreast of this tool can place you on top of the technology curve. Chatbots allow companies to give their customers 24×7 support without the expense of full-time staff. More than 50% of customer interactions are managed by chatbots which directly means chatbots are accepted in the cue of customer service tools. 


Cloud Computing


Okay, so you started small but do you want to remain so forever? More than 50% of businesses are using cloud computing and stated that it has made their organizations more agile and easily scalable. By eliminating costly hardware and software, cloud computing reduces expenses, offers more flexibility, and improves efficiency delivering enhanced customer satisfaction and is rated as one of the best technologies for small businesses. And the best part is, cloud computing doesn’t eat up a large portion of your budget. 


Mobile Applications


In the list of best technologies for small businesses, a mobile application is a rewarding territory. More consumers are accessing the internet on mobile devices. More than half of the businesses in every industry are planning to develop mobile applications for their businesses. From enhancing sales to offering global visibility a mobile application can benefit your business in many ways. Below are some of the reasons you should consider using it today:


  • Strengthen Your Brand Image
  • Create A Direct Marketing Channel
  • Make Customers Feel Valuable
  • Win The Market Competition
  • Boost Sales


Additional Small Business Tech Tools


The use of technologies for small businesses varies depending on the type of your business. Some additional tech tools small business owners should consider using today.


Calendar App

An app with syncing capabilities like Google Calendar helps you in keeping track of your meetings and deadlines. Your team can also use it to coordinate with each other. 


Mobile Scanning App

Scanning apps like Adobe Scan and ScannerPro lets you scan and send important documents within a few seconds just by your phone. Not only this saves your time but keeps you on top of critical paperwork.


Picktime

Picktime is a free web-based appointment scheduling software. Picktime is a whole-in-one package for your every business need. With Picktime you can make a one-on-one booking, a group class booking, or schedule an interview all with a single click. Picktime gives you a personalized booking page and manages your customer database. With Picktime you can also sync your calendar (Apple/Outlook/Google) and get easy access to all your appointments with SMS and email reminders. Using Picktime you can manage your business at multiple locations. It has a user-friendly UI supported by all devices. Not only this it can manage your payments and invoices too. To know about Picktime sign up for free today!


To run your small business you will have to wear many hats. From human resources to project management. Juggling all these roles can get overwhelming but if you use just the right tools and techniques you can be on top of your industry.