Traveling should be an accessible and enjoyable experience for everyone, regardless of their mobility needs. United Airlines recognizes this imperative, offering top-notch wheelchair assistance services that cater to passengers with reduced mobility. With a commitment to inclusivity, United Airlines goes the extra mile to ensure a seamless journey from check-in to arrival. Their well-trained staff, specialized equipment, and efficient processes work in harmony to provide passengers requiring wheelchair assistance with the care and support they deserve as explained here by FlyoStudio.

Does United Airlines offer wheelchair assistance?

Complimentary conveyance of your personal wheelchair or assistive apparatus is extended, and this allowance is independent of your checked baggage as per the United Airlines wheelchair assistance policy. This incorporates both manually operated and electric wheelchairs, along with scooters, walkers, and canes, regardless of their folding, non-folding, or collapsible nature.

Should you have already secured your United flight reservation, it would be greatly appreciated if you could inform us in advance of your intention to bring your own wheelchair. This can be easily facilitated through the 'My Trips' section on United Airlines’ website. Alternately, this notification can also be made within the traveler details segment while completing your booking. For those with electric or non-folding manual wheelchairs, it is probable that these will be subject to being checked and subsequently placed in the cargo hold of the aircraft.

How do I request special assistance at the airport?

Should you require wheelchair assistance during your flight or within the airport premises, and if you have already procured your flight ticket, you have the convenience of submitting your request through the 'My Trips' section. On the day of departure, kindly approach the ticket counter or the designated wheelchair assistance station located in the lobby to collect the requested wheelchair. Presented below are the categories of wheelchairs available at the airport:

- Airport Wheelchair: Manual wheelchairs are made available for usage at major airports. These chairs have a standard width of 18 inches.

- Aisle Wheelchair: Specially designed aisle wheelchairs aid in boarding the aircraft. The United Airlines disability assistance team assists passengers in accessing these wheelchairs for movement to and from their seats.

- Onboard Wheelchair: Aircraft with more than 60 seats are equipped with onboard wheelchairs that facilitate movement to the restroom.

If you've already booked your flight and didn't request assistance during booking, contact the airline as soon as possible. It's recommended to do this at least 48 hours before your scheduled departure. You can call the United Airlines wheelchair assistance phone number 1-844-414-9223 or use their online contact options to get better and quick assistance.