What truly have differentiated businesses that are meeting their monthly revenue from businesses that are struggling to survive is innovation in remodelling the business to meet customer needs in a pandemic that really hit the business community hard. Here are 4 tips to guide a business to innovatively remodel its offerings. By Grace Nasralla, Business Blogger | e-presence Consultants Inc. (founders of BizReflections, The small business blog) | | www.e-presence.ca .