United Airlines is an American-based flag carrier that operates flight services at international and domestic destinations worldwide. Travelers can get various services at the airport, such as wifi connectivity, a kid's zone, a smoke-free area, easy check-in, and many more. One of the passengers was going to board the flight with his physically disabled father; he was slightly worried about the airline's service. There is nothing to consider, as the special service office will provide you with united airlines wheelchair assistance. To get more information, they can contact the customer support center of the airline.

What is the Special assistance policy for United Airlines?

Passengers with a disability or some injury can get special assistance from airlines, and united airlines customer service teams will be available to provide you with details. The important points for getting wheelchair assistance are written here below:

• If the passenger is traveling with their wheelchair, they need to check it during check-in. It would help if you got it added to your checked baggage item.
• The airlines will allow the passengers to carry these as special assistance items. It includes walkers, canes, scooters, and electric wheelchairs. The item can be either collapsible or not foldable. 
• If the passenger still needs to make additions for extra baggage, they can inform the airlines online. From the option of "My Trips," add the option that you will be bringing a personal wheelchair.
• If a passenger takes wheelchair assistance from the airline, you might need to pay extra charges to the airline.
• The wheelchair must be checked and transported in the cargo hold of the plane. The passenger must determine if the wheelchair is applicable for cargo transportation or not.

How can you request a Wheelchair?

Passengers might require united airlines elderly assistance if they are disabled, physically impaired, or injured. Below-mentioned are the methods through which you can easily request wheelchair assistance:

Apply for Special assistance from the airport: Passengers need to visit the airport, then request at the help desk counter to provide a wheelchair. You must complete the wheelchair assistance form and get it pasted in the wheelchair. The passenger must proceed with the check-in process at the airport at least 1 or 2 hours before the scheduled departure. You must speak to the agent and get the wheelchair checked at the ticket office or gate. After that, you can use a wheelchair at the airport.

Apply for Special assistance from the phone: The other method available for the customer to apply for a wheelchair is through the phone. You need to dial +1-800-864-8331 (available toll-free). Follow the IVR instructions and press number 4 to ask for special assistance. When you speak to a live person at United Airlines, they will give you all the required details. The call might take a while to connect with the airline's agent.  

The Bottom Line

Your queries will quickly get resolved when you read the above details. For other information, travelers might visit the airport or nearby customer support center of the airlines. The trained customer support staff is available 24/7 to assist their customers.