How to Manage Mouthshut Reviews? - 3 minutes read


Mouthshut

Mouthshut is a user-generated content and consumer review platform. This platform has enabled more than 375 million smart shopping decisions by helping users choose the right product & services. Mouthshut reviews guides consumers to understand the performances of multiple products by making real-time reviews available.


Mouthshut reviews facts, stats and figures:

  • Trusted by 700 million+ users
  • Mouthshut has listed over 12 Lakhs products
  • Known to be India’s largest review platform with millions of unbiased reviews

 

Your business been affected badly due to these?


  • Lack of awareness regarding the need of having a Mouthshut profile
  • How to design an ORM particular profile?
  • A negative image on the platform
  • Foul language, cyber bullying etc.
  • FAKE/FRAUD/SCAM or related postings in the form of reviews/feedbacks
  • Low (star) ratings
  • Consumers running away due to the above factors
  • A fall in the revenue and profit
  • Difficult to attract, and engage the desired customers
  • Lack of access to a complete reputation oriented lifecycle
  • Unable to influence the consumer decision making process
  • Losing on credibility and trust


Don’t worry! The problems might be plenty, but we have a universal solution!

Managing online reputation has become essential & plays a vital role in building & maintaining the corporate image of any company clean & secure. Through ORM, positive steps can be taken in the required direction to maintain and increase the value of an organization by managing things like Customer base, Customer retention rate, Customer satisfaction rate, Revenue, Profit Margin & sales, Return on Investment etc.

 

Few important facts about ORM

  • 49% of consumers look for a minimum of four-star rating before they choose to use a business.
  • As many as 85% consumers trust online reviews and personal recommendations alike.
  • Reviews that only gave 1 or 2 stars could not convert 86% of prospective customers.
  • Around 3 out of 4 consumers trust a company more if it has positive reviews.
  • Consumers read 7 reviews on an average, before trusting a business.
  • 60% of consumers state that negative reviews made them not want to use a business.


Why IBRANDtech?

We are committed to cater your business to the desired reputation. So, with the use of a platform like Mouthshut, we give you the best possible Online Reputation Management solutions.


IBRANDtech, with a monopoly in the ORM arena, has not just got answers, but solutions to each of your above challenges.

We offer one-of-a-kind strategies and solutions for building and sustaining your online reputation. Our Mouthshut dedicated strategies comprising the following, will help your business in achieving its reputation goals.


  • Create and maintain an organized online profile on this platform
  • Create a positive impact on the customers
  • Reviews handling for getting rid of words like FAKE/FRAUD/SCAM etc.
  • Fake review detection
  • Managing hateful/abusive content, cyber bullying, etc
  • Boosting your online profile ratings
  • Enhancing website traffic
  • Increase trust and reliability amongst your consumers
  • Maintain brand reputation, assertively.
  • Reputation guarding
  • Acquiring new and retaining the existing customers
  • Credibility and trust building

 

Regardless of whether you revert back to all your negative reviews, it’s always better to have customers discover positive reviews too. On the off chance that you have a substantial number of negative reviews and relatively lesser positive ones, you might have to be proactive as far as maintaining the balance is concerned. Odds are you have many satisfied customers who are eager to praise you. What is required is simply to convince them to write an honest review. With IBRANDtech, consider it done!