Having trouble with your Ring Doorbell connecting to WiFi? Follow these steps to get it back online:

Check Your WiFi Signal Strength:

Ensure that your Ring Doorbell is within range of your WiFi router. Poor signal strength is one of the most common causes of connectivity issues.

If your signal is weak, consider using a WiFi extender to boost coverage.

Restart Your Router and Doorbell:

Power cycle both your WiFi router and the Ring Doorbell. Unplug the router for 30 seconds before plugging it back in. Remove the Ring Doorbell from its mount, then reinsert it to restart the device.

Update Firmware:

Use the Ring app to check for firmware updates. Keeping your device up-to-date ensures that it runs smoothly.

Check for Interference:

Electronics, thick walls, or nearby networks can cause WiFi interference. Try relocating your router for a stronger connection.

For more tips on how to resolve WiFi connectivity problems, visit our article on connect Ring Doorbell.

Ring Doorbell Says Offline

If your Ring Doorbell indicates that it is offline, here’s what you can do:

Verify Power Supply:

Ensure your doorbell is receiving power. For battery-powered models, recharge the battery. For hardwired versions, check the electrical connections.

Reconnect to WiFi:

Open the Ring app and go to the device settings. Select “Reconnect to WiFi” and follow the on-screen instructions to reconnect.

Perform a Soft Reset:

Press and hold the setup button on your Ring Doorbell for about 15 seconds until the light starts flashing. This will reset the connection without affecting your settings.

Check Internet Outage:

Confirm that your internet connection is working properly. If there’s an outage in your area, your Ring Doorbell will not be able to connect.

For more detailed guidance, visit our page on Ring Doorbell says offline.

Ring WiFi Setup Guide

Setting up your Ring Doorbell on WiFi is simple with these steps:

Download the Ring App:

If you haven’t already, download the Ring app on your smartphone or tablet.

Create or Log Into Your Account:

Open the app, create a new account or log in to your existing Ring account.

Start the Setup Process:

Follow the prompts in the Ring app to add a new device. Select your Ring Doorbell model.

Connect to WiFi:

When prompted, choose your home WiFi network and enter the password. Ensure the device is within range of your router for a strong connection.

Complete Setup:

Once connected, test your device to ensure everything is working correctly.

For detailed instructions, check out our guide on ring WiFi setup.

Troubleshooting a Ring Doorbell That’s Not Working

If your Ring Doorbell isn’t functioning properly, here’s how to troubleshoot:

Check for Power Issues:

Make sure your Ring Doorbell has enough power. If it’s battery-operated, check the battery level. If hardwired, ensure the connections are secure.

Verify WiFi Connection:

Ensure the doorbell is connected to your WiFi network. Poor connectivity may cause delays or prevent the doorbell from working altogether.

Inspect the App Settings:

Open the Ring app and verify that all settings are configured correctly. Check for any alerts or issues flagged by the app.

Reset the Device:

Perform a soft reset as mentioned earlier by holding the setup button for 15 seconds.

For additional troubleshooting tips, visit our guide on my Ring Doorbell is not working.

Contacting Ring Doorbell Support

If the above solutions don’t resolve your issues, it may be time to get expert help. Contacting Ring Doorbell support can provide you with the necessary assistance to solve complex problems.

Support Options:

Reach out to Ring’s customer service through the Ring app or the official Ring website.

You can also find answers to common problems in the support section of the app.

For more information on how to reach support, visit our page on call Ring Doorbell support.