6 Pandemic-Era Travel Scams and How to Avoid Them - 4 minutes read
Some 53% of Americans are planning at least one trip this summer, and scammers will be following them every step of the way. Whether you’re booking flights or rental cars online; at the airport; or even in your hotel room, scams are everywhere. And we’re not just talking about garden-variety phishing texts, either—as the Better Business Bureau reports, some of these pandemic-era scams are next-level deceptions that are catching otherwise savvy consumers off guard. Here’s a look at the most common travel scams, and how to avoid them.
Fake airline booking sites
The scam: When searching for travel deals online, you might uncover a great deal on a travel site you’ve never used before. The site will be fully functional and branded, with auto-complete search results and functional calendars that will let you book a flight or hotel (either directly on the site or through a customer hotline). Unfortunately, the website is a scam, and exists only to take your money and credit card information.
How to avoid this scam: Research any unfamiliar site before sharing your personal information, and stay away from travel sites that don’t have the little padlock icon next to “https://” in the address bar when making a booking. Also, these sites often have a lot of typos or nonsensical dummy text that’s meant to be seen, not read, so look carefully.
Disappearing vacation rentals
The scam: With the popularity of AirBnB and Vrbo, consumers are increasingly comfortable booking vacation rentals on secondary markets like Craigslist and Facebook Marketplace. The problem is that scammers are using fake listings and fake photos to rent out properties that don’t exist. This scam can also happen on legit rental sites like Apartments.com, Zillow, Trulia, Realtor.com, and Homes.com, despite the companies’ efforts to stamp them out. Often this happens because the scammer convinces the buyer to negotiate and pay for listings away from these reputable host sites, usually via email or text.
How to avoid this scam: Don’t negotiate or pay for vacation properties outside of legitimate property rental sites, and stay well clear of Craiglist or Facebook listings that you can’t verify directly.
Bogus TSA precheck programs
The scam: Scam sites are targeting travelers who want to pay for expedited trips through airport security, via services like TSA Precheck, Global Entry, and the Canadian version of Global Entry, NEXUS. Phony versions of these sites will try to charge you an “application fee” or “service fee,” which, of course, just hands over your money and credit card information to a scammer. Worse yet, due to the nature of the service, scammers can easily steal passport or social security information.
How to avoid this scam: Stay away from cheap looking sites and stick with the legitimate TSA PreCheck or NEXUS sites when applying for expedited airport security.
Fake rental-car ads
The scam: With car rental rates up 30% over the same time last year, consumers are eager to get a good deal. Scammers have rushed to take advantage of demand by creating bogus online ads that direct people to a hotline on which a “customer service representative” will wheedle your credit card information out of you, or offer a “special deal” in exchange for a gift card or pre-paid debit card.
How to avoid this scam: Always do a separate web search to verify that the number you’re calling is actually for the rental car company. Be wary of any “too good to be true” offers, especially from random ads online. (Anything to do with gift cards is a scam.)
Airport and hotel Wifi hacks
The scam: Scammers can set up fake wifi networks with similar names to what you’re expecting to use (they can be either blandly generic, like “Free Public Wifi” or specific to your location, like “Marriott Wifi”), hoping you’ll connect to it. Once you’re connected, hackers will try to steal your personal information, including passwords and banking information.
How to Avoid this scam: Verify the name of any free wifi network is actually affiliated with a store, airport, or hotel before joining the network. Also consider using a virtual private network (VPN), which encrypts internet traffic on unsecured networks.
Fake Front Desk Calls
The scam: A scammer calls your hotel room pretending to be the person working at the front desk. They will say there’s a problem with the card on file and ask the traveler to verify credit card information over the phone.
How to avoid this scam: If there’s a dispute or issue with your credit card, deal with it at the front desk directly, and not over the phone.
Source: Lifehacker.com
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